Terms and Conditions
Last updated : 02/08/2022
Please read these Terms and Conditions carefully before
proceeding. By placing an order on the Printginix website or when ordering
through our customer services team, you are agreeing to the below terms and
conditions.
General
HTTPS://PRINTGINIX.STORE is not an Internet service
provider, however in order to access the Printginix website, you must have
internet access and all the software and appropriate skills required for email
and web usage.
Https://printginix.store reserves the right to reject any
order without giving reasons. In the event of rejection, we will refund or
cancel any payments received via the payment method used to place the order.
A deposit of 70%
must be paid for before the order can be processed. Failure to pay by
the specified cut-off time may result in the order being cancelled.
Customer and Recipient information
We will require valid contact information for you when you
place your order so that we can communicate with you about your order. Please
remember that we value your privacy and will never release, rent or sell your
private information.
It is your responsibility to ensure that you provide us with
accurate recipient information on your order. We cannot be held responsible for
a failed delivery if we do not receive the correct address and contact details
for the recipient.
During the check-out process, you will need to provide us
with the following information if you are not an account holder.
Your email address
We use this information to provide a better customer experience
by sending you order confirmations and delivery confirmations.
We may also need
to contact you in the event that there is a problem with your order. Please
ensure that your whats app / telgram / email address is accurate.
Your full name
We will use this information when communicating with you.
Your telephone number (and mobile number where possible)
We use this information to contact you in the event of
problems with the order such as payment failures or delivery issues.
Recipient's full name, address and contact numbers
We require this information in order to deliver your order.
It is vital that the recipient's address and contact numbers are accurate.
Failure to provide us with a valid delivery address and the correct recipient
details may result in the order not being delivered and an additional delivery
fee being charged for re-delivery to the correct address.
Please check all spelling carefully as we may not be able to
amend spelling errors (especially at busy times).
Payment Options
All transactions on the Https://printginix.store website
will be processed in South African Rands (ZAR). We accept credit or debit cards
and EFT payments can be processed. All payments must be received before orders
can be processed. You may not make any speculative, false or fraudulent
purchases on the Printginix website..
EFT Payments – Once payments reflect in our account , orders
will be packed for delivery / collection. Failure to pay within the allocated
time will result in the order not being processed and will delay the delivery
date accordingly. If payment is not made within 5 days of the order being
placed, the entire order will be cancelled.
Please note that we do deliver on Sundays or public holidays
on surrounding areas at a fee and our couriered products can only be delivered on
weekdays (public holidays not included). We rely on third parties to deliver
our products, so please let us know as soon as possible if an item has not been
delivered and we will do our best to resolve the problem for you as quickly as
possible.
Items out of Stock
Although we do our best or ensure that Items are not Out of
Stock it does however happen from time-to-time.
We will immediately inform the recipient and will offer alternative
stock to replace these items. If the
recipient is not interested in the offer we will make a refund.
Refunds and Complaints
All complaints must be logged with our customer service
department within 48 hours of delivery and must include a picture of the
unsatisfactory product to qualify for a refund.
In the event of damaged products being received, we will
refund you in full for product or credit your account. We require a photo image
with relevant invoice number to process this refund.
If we send the wrong product, we will resend the correct
product. Please note that it will be necessary to return the original
(incorrect) product delivered.
Please note that all compensation will be in the form of a
full or partial refund against the original payment or credit on account
holder’s account.
Special offers
Https://printginix.store may run promotions and offer
certain products at discounted prices from time to time. These offers are valid
from the time that we introduce them to the end date of the offer only. Should
you purchase a product in advance that is subsequently offered at a discounted
rate over the delivery period of your purchase, the price of the product at the
time of purchase shall 'prevail'. We are unable to offer special offer
discounts for purchases that have already been made.
As our special offers depend on the availability of products,
we may change the terms of special offers, or withdraw them altogether, at any
time, and without prior notice.
Legal Age
You must be over 18 years of age to place an order.
Copyright
Https://printginix.store contains graphics, information,
data, editorial and other content accessible by any Internet user and similar
content, which is accessible only to our subscribing members. Whether in the
free section or in the subscription section of the Service, all Content is
owned and/or copyrighted by Https://printginix.store.
Registration
By registering with Https://printginix.store, you agree to
provide accurate and current information about yourself as well as family
members/friends registered on your account including correct names, addresses,
email address and any other requested details and to update that information if
it changes. You are also responsible for the correct use of data or information
supplied by another family member or friend that registers using your email
address. After registration you will be sent an email to verify that the email
address you use for registration is controlled by you.
Links to other websites
This site may contain links to other websites operated by
third parties other than https://printginix.store. Such links are provided for your convenience only. https://printginix.store
does not control such websites and is not responsible for their content. The
fact that this website contains links to other websites does not mean that Https://printginix.store
approves of, endorses or recommends those websites, nor does it imply any
association with their operators.
https://printginix.store disclaims all
warranties, express or implied, as to the accuracy, legality, reliability or
validity of any content of any other website and disclaims all responsibility
for any loss, injury, claim, liability or damage of any kind resulting from any
third party websites or content therein directly or indirectly accessed through
links in this website.
The information, products, and services included on this
website may include inaccuracies or typographical errors.
Changes are periodically added to the information herein.
https://printginix.store and its third party suppliers
provide all content in this service "AS IS", and without any warranty
of any kind.
Https://printginix.store, and its third party suppliers make
no representations concerning the suitability, reliability or accuracy of the
content or the service provided on the service for any purpose. We and our
third party suppliers disclaim all warranties, expressed or implied, in
connection with the content and the services provided on the service, including
conditions of merchantability, fitness for a particular purpose, title and
non-infringement.
In no case will we or our third party providers be liable for
any direct, indirect, punitive, special or other damages including, without limitation,
lost or delay of use, lost profits, loss of data or any other damage in
contract, tort, equity or any other legal theory, even if advised of the
possibility thereof.
Https://printginix.store, may, from time to time, provide
opportunities to users of the website to link to or buy services from third
parties. Websites of those third parties may be subject to terms and conditions
different from those found here. Https://printginix.store makes no warranty
concerning third party provided goods or services and you agree that any
recourse for dissatisfaction or problems with those goods or services will be
sought from the third party provider and not from https://printginix.store.
Because some countries do not allow the exclusion or limitation of liability
for consequential or incidental damages, this limitation may not apply in part
to you.
Governing Law
This user Agreement is governed by South African law and any
dispute connected with this agreement is subject to the exclusive jurisdiction
of the South African courts.
Modifications to this agreement and the service
https://printginix.store has the right, at its sole
discretion, to modify this Agreement or the Service at any time. Changes in
service will be posted on the Https://printginix.store site, or sent via
e-mail. Continued use of the service now or following posted notices of changes
in this Agreement means that you have accepted and are bound by the changes.
Notices
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS WEB
SERVICE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS
TO DISCONTINUE USING THIS WEB SERVICE